Your Organizational Performance Evaluation & Report Card (OPERC)
Staff (parts of the whole) undergo periodic employee evaluations, why not the organization (the whole)? Are you evidence-based, and strengths-centered? To what degree are you aligned with your intended outcomes? Evaluations provide objective answers that help improve agency operations, manage resistance to change, and vehicles for communicating with internal and external stakeholders. Other uses may also include;
developing and utilizing performance measures to assess key results;
developing and utilizing action plans;
monitoring implementation through process evaluation.
uncovering and articulating clearly what challenges to tackle, actions to take, and why, plus
determining where opportunities lie ahead.
While there are challenges, so are systems to ensure each individual and the collective are leveraging the power of proven methods, mindsets, and resources for the immediate and long-term benefit of all involved. The OPERC system provides and efficient pathway to your evidence-based success.
OPERC System - Objective 3rd Party Solution
Let us help you with your periodic organizational performance evaluation to help ensure data driven decision-making, and actions that are based on evidence-based frameworks. As an independent evaluator, we objectively assess work being done, and examine the degree to which results line-up with your intended outcomes - or your funders'. We then produce your very own comprehensive report card with our findings and recommendations.
Our efforts focus on the five areas of evidence-based organizational development and effectiveness:
Knowledge and use of evidence-based policies, programs, and practices.
Demonstration of effective organizational leadership.
Understanding of organizational culture and use of organizational assessment.
Utilization of effective strategic planning, performance measurement, and program evaluation.
Ongoing efforts to enhance organizational capacity and sustainability.
Agencies are encouraged to share their report card with stakeholders, employees and funders. Incidentally, funders have also been known to require them as well!
A good evaluation program:
Measure's Performance – Provide tangible evidence you are putting resources where you should and direct your scarce resources toward what is effective.
Demonstrates Program Benefits – Stakeholders have evidence to support sustaining your program. Data gathered may be used to solicit funding, request additional funds to expand programs, or justify offering the same program elsewhere.
Helps Improve Program Effectiveness – Your team can confidently point to evidence on how improvements are a direct result of what you are doing, and
Makes Recommendations You Can Use – You will know what adjustments to make if outcomes are not likely to be achieved.
There's so much more you can do with our reports. Use it to determine what on-site training and capacity building you need for shoring up operational gaps hampering progress. Checkout insights from others below like you and how it benefitted them.
Because our report card process is designed and executed in alignment with basic evaluation principles, it benefits you in several ways. For instance:
Utility: Ensures you are collecting credible, useful and timely information. An effective evaluation helps you determine what is working and how. It also informs decision-making to address current realities, make needed adjustments, or discontinue an effort altogether
Feasibility: Prioritizes evaluation that is practical, cost-effective and politically viable
Propriety: Accounts for legal and ethical standards governing an evaluation process. Careful consideration is given for all involved and for others who might be impacted
Accuracy: Relates to the rigor of your evaluation plan, data collection methods and willingness to report the bad just as much as the good. Data gathered must be accurate to both be useful and ensure your organization’s credibility.
Pribilof Islands Aleut Community of St. Paul Island
Primo Center for Women and Children
Prince George's County Circuit Court
Prison Department of Lithuania
ProCure Therapeutic Agency
Providence Crisis Recovery Center
Puerto Rico Human Services
Puerto Rico Probation Dept.
Pyramid Lake Tribal Health Center
Rady Children's Hospital
Ramsey County Corrections
Rappahannock Regional Jail
Refined By Fire Ministries, Inc.
Reno-Sparks Indian Colony
Resourceful Solutions II
Reynolds and Associates, Inc.
RHA Behavioral Health
Riley County Community Corrections
Rockyboy Health Center
Sacramento County Probation Department
Saginaw County CMH Authority
San Bernadino County Workforce Development Dept.
San Bernardino County Dept. of Public Health
San Diego County Probation
San Diego County Probation Department
San Diego County Sheriff's Department
San Diego Juvenile Drug Court
San Luis Valley Mental Health Center
San Mateo County Dept. of Probation
San Mateo County Human Services
Sankofa Safe Child Initiative
Santa Clara County Behavioral Health Svcs.
Santa Clara County Probation Department
South Carolina Department of Alcohol & Other Drug Abuse Services
South Carolina Office of Family of Services
Scott County Government
Seasons Center for Behavioral Health
Seneca Family of Agencies
Serenity Counseling & Resource Center
Shelter Association of Washtenaw County
Shoalwater Bay Indian Tribe
Shoshone-Bannock Tribes Human Services Dept.
Siskiyou County Health & Human Services Agency
Sitka Tribe of Alaska
Smith Community Mental Health
Social Model Recovery Systems
South Africa Dept. of Correctional Services
Southern California Alcohol & Drug Programs, Inc.
South Carolina DAODAS
South Dakota Unified Judicial System
South Florida Behavioral Health Network, Inc.
South Texas Substance Abuse Recovery Services, Inc.
Southwest Housing Solutions
Southwest Key Programs
Southwest Louisiana AHEC
SPIRITT Family Services
St Barnabas Hospital Teen Health Center
St Tammany Parish Sheriff's Office
St. Francis Community Services
St. Johns County Sheriff's Office
Stanislaus BHRS Prevention
STAR Community Justice
State of Alaska Department of Corrections
State of Minnesota
Steps Toward Success
STOP Organization of Hampton Roads
Suffolk County Sheriff's Office
Summit County Juvenile Court
Tanana Chiefs Conference
Terry Reilly Health Services
Teton County DUI / Drug Court
The Community Partnership
The Dannon Project
The Fellowship House
The Lawson's House
The Recovery Place
The Right Way Agency
The Salvation Army Bell Shelter
The WorkPlace CA
This House Is A Home
Tolowa Dee-ni' Nation
Torres Martinez Tribal TANF
Travis County Sheriff's Office
Tule River Tribe Youth Initiative
Tulsa Drug Court
Turning Point Homes, Inc.
Ultimate Medical Academy - UMA
Ultra Group Health
Umatilla Indian Reservation Tribal Courts
United Methodist Community Center
United States Probation and Pretrial
Universal Mental Health Services
University of Memphis
Upscale Residential Care
US Probation Office, Tampa
US Pretrial & Probation, Kansas City
US Probation - Central District of CA
US Probation - Western Dist. - New York
US Probation & Pretrial - Missouri
US Probation & Pretrial - WD/MO
US Probation & Pretrial Services
US Probation Department, Birmingham
US Probation Department, Central District of CA
US Probation Louisiana Eastern
US Probation Middle District of Florida
US Probation Northern Dist. of Texas
US Probation Office, Milwaukee
US Probation Office, Northern District, OK
US Probation Office, Southern District of AL
US Probation, Alberquerque
US Probation, District of Puerto Rico
US Probation, East St. Louis
US Probation, Jacksonville
US Probation, Middle Dist. of FL
Valley Healthcare System, Inc.
Ventura Public Defender's Office
Victor Communty Support Services
Village of Skokie
Virginia Department of Juvenile Justice
W. Haywood Burns Institute
Washtenaw County CMH
Watts Healthcare Corp. - HOU
West Contra Costa Youth Services Bureau
West Sacramento Youth Resource Coalition
West Virginia Division of Justice & Community Services
Westchester Putnam Workforce Investment Board
White Apache Tribe Social Services
White Earth Reservation
White Mountain Apache Behavioral Health Services
White Mountain Apache Tribe
Williamette Family, Inc.
Wilmington VA Medical Center
Wisconsin Department of Workforce Development
Workforce Investment Board-Youth Programs
Wyandot Center for Community Behavioral Healthcare, Inc.
Wyandot Mental Health, Inc.
Wyandotte County Community Corrections
Wynona's House Child Advocacy Center
Wyoming Department of Health, Behavioral Health Division
Yavapai-Apache Nation Tribal Court
Yolo County Probation
Yolo Wayfarer Center
Youth Advocate Programs, Inc.
Youth Development Initiatives, Inc.
"The training was spot on! It was just what we needed and at the right time. It was as if someone had read my mind!"
"It has helped us with successful grant writing, building a donor base for fund development, and in recruiting and hiring qualified staff. It has benefited our organization by “clearly” signaling to those we work with what our values are and what is required if you collaborate with us. We have seen successful outcomes for our clients and their families. It is exciting to hear our staff now talk about success stories with their clients, interest in new training opportunities, and future programs and services related to emerging research and best practices."
"I would say that helping to change the “culture” in our county about service delivery has been our most successful accomplishment. I would simply like to express my sincere appreciation to Joyfields Institute. With their help, we have raised the level of service to those we supervise by providing better rehabilitative opportunities, increasing public safety, and accountability to victims. it has allowed our department to set a standard in our county for policy development and program procurement. The expectation of all those we work with is that EBP must be a part of our collaboration. It has also raised our standing with our Board of Supervisors and Law Enforcement partners."
Let's Get You Started
With our expert personnel and software tools, we'll project manage in the following four steps with minimum onsite involvement.
Using online tools, we will gather survey data from staff
Survey data gathered will be analyzed
A report will be produced based on data gathered
Recommendations will be made based on analysis of data gathered
Are you ready to take the next step and begin the process?