Forward-thinking organizations understand the importance of creating systems that are both replicable and sustainable, ensuring that training benefits are retained and skills are continually enhanced. Follow these simple steps to achieve this:

• Build Existing In-house Capacity for ongoing training and staff development to reduce dependence on external trainers.

• Seamlessly Adapt Existing Practice to enhance what you are already doing instead of starting from scratch.

• Provide Ongoing Support to maximize the return on your training investments.

Sounds simple enough, and it is! We can help. Discover proven success systems and take the next step towards service excellence!

Our program equips agency staff with MI approaches for effective learning and practice. Here’s how:

• Train staff members on the core skills and principles of MI, enabling immediate application with clients.
  
  
• Train supervisors and in-house trainers on coaching and supporting their staff using MI, ensuring skill reinforcement and enhancement over time.
  
  
• Train in-house trainers on delivering MI training to new and existing staff, maintaining and expanding your MI capacity internally.

This 3-step approach not only creates a team of skilled practitioners but also establishes an ongoing learning and feedback loop for a sustainable MI practice in-house.

Training around the "3-legged stool" for effective stakeholder engagement in the care continuum;

• Individual Engagement skills. Essential 1-on-1 “contact moment” skills built around the common elements for effective interactions with clients in any domain. Emphasis on Motivational Interviewing (MI) skills use to achieve durable client outcomes.

• Engage and Coordinate Resources. Learn collaborative strategies for identifying, engaging, and coordinating care and resources clients need to successfuly navigate their world. Explore the use of "warm hand-offs" to ensure clients' utilize their resources.

• Family Engagement in Community. Learn to engage and leverage the "family" as a valuable resource using the evidence-based methods of Family Groups, Teaming, Conferencing, and Decision-making.

Optional: Train in-house trainers on how to deliver Case Management training modules to existing, and incoming new staff to help sustain your capacity internally.

This approach not only creates a team of skilled practitioners but also establishes an ongoing learning and feedback loop for a sustainable in-house.

These Certification Masterclsses are standardized industry recognized training curricula structured to help build staff capacity for doing the work. Explore coordinated training resources for;

• New & Less Tenured Associates to increase know how and build skills for jumpstarting your career opportunity.

• More Tenured Practitioners to enhance your expertise, improve client outcomes and level up.

• Leadership development to ensure evidence-based organizational sustainability.
  
  
• In-house Trainers training on how to train new and existing staff so you can maintain and grow capacity internally.
  
  
• Organizational Performance Evaluation for a data driven basis for ongoing organizational development.

Excellence is not just a goal—it’s a journey.

Our numerous customers and their staff have great things to say about our strong training program. View what some have to say below.

Click here to see a list of our customers.