Smart organizations institute systems for getting things done. For staff capacity building, they recognize that true success comes from processes designed to help staff 1) train, 2) practice, get coaching, and 3) receive ongoing suuport training. When designed well, these systems not only enhance skills acquisition, professional development, and employee retention but also reduce over-reliance on external trainers and programs. Such systems form the backbone of long-term organizational success by helping to:

• Establish Continuous Training Mechanisms: For ongoing training and development of existing and incoming new staff to reduce dependence on external trainers.

• Optimize Existing Processes: Adapt what you’re already doing to make transitions seamless and efficient- not starting from scratch.

• Ensure Ongoing Support: Institute a culture of ongoing training and coaching to maximize your training investments.

Currently we offer three (3) systems as shown below.

Our program equips agency staff with MI approaches for effective learning and practice. Here’s how:

• Train staff members on the core skills and principles of MI, enabling immediate application with clients.
  
  
• Train supervisors and in-house trainers on coaching and supporting their staff using MI, ensuring skill reinforcement and enhancement over time.
  
  
• Train in-house trainers on delivering MI training to new and existing staff, maintaining and expanding your MI capacity internally.

This 3-step approach not only creates a team of skilled practitioners but also establishes an ongoing learning and feedback loop for a sustainable MI practice in-house.

Program for instituting in-house capacity evidence-based case management. Available as self-paced elearning, live virtually, and live at your location. Here’s how:

1. Individual Engagement skills. Essential 1-on-1 “contact moment” skills built around the common elements for effective interactions with clients in any domain. Emphasis on Motivational Interviewing (MI) skills use to achieve durable client outcomes.
2. Engage and Coordinate Resources. Learn collaborative strategies for identifying, engaging, and coordinating care and resources clients need to successfuly navigate their world. Explore the use of "warm hand-offs" to ensure clients' utilize their resources.
3. Family Engagement in Community. Learn to engage and leverage the "family" as a valuable resource using the evidence-based methods of Family Groups, Teaming, Conferencing, and Decision-making.

Optional: Train in-house trainers on how to deliver Case Management training modules to existing, and incoming new staff to help sustain your capacity internally.

This approach not only creates a team of skilled practitioners but also establishes an ongoing learning and feedback loop for a sustainable in-house.

Adopt these readily available self-paced online masterclasses. Available 24/7 as self-paced elearning,, or via virtual live events, or at your location. Your choice;

• New & Less Tenured Associates to increase know how and build skills for jumpstarting your career opportunity.

• More Tenured Practitioners to enhance your expertise, improve client outcomes and level up.

• Leadership development to ensure evidence-based organizational sustainability.

Excellence is not just a goal—it’s a journey.

Our numerous customers and their staff have great things to say about our strong training program. View what some have to say below.

Click here to see a list of our customers.